Privacy Policy for IBEX Staffing Solutions

Effective Date: August 7, 2026

IBEX Staffing Solutions ("IBEX," "we," "us," or "our") respects your privacy and is committed to protecting the personal data collected through our website, platform services, and team-building tools. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, request staffing quotes, or apply for remote employment positions.

Information We Collect

We collect information directly from you when you interact with our website, request team configurations, fill out contact forms, or apply for candidate roles.

Personal & Business Data

• Contact Information: Name, email address, phone number, business address, and company name.

• Team Building & Deployment Requests: Budget allocations, selected job roles, required skill sets, deployment preferences, and project specifications submitted via our "Build Your Team" tool.

• Candidate & Job Applicant Data: Resume/CV details, employment history, technical skills, certifications, work authorization status, location and availability, salary or compensation expectations, interview notes, background-check information, recorded interviews or calls, and educational background when applying for roles (e.g., Cybersecurity, Infrastructure, Development, Support, Data & AI, Operations, Finance, or Sales).

Automated & Technical Data

• Usage & Device Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and system interactions.

• Cookies and Tracking Technologies: Standard web logs, analytics, and session cookies to optimize page performance and user experience.

How We Use Your Information

We use the collected information for business and operational purposes, including:

• Processing team deployment requests and delivering custom staffing quotes.

• Evaluating job seekers for remote talent roles and matching candidates with client staffing requirements.

• Communicating with clients, prospects, and applicants regarding inquiries, project updates, or account administration.

• Maintaining and improving website performance, user interfaces, and security infrastructure.

• Complying with applicable legal, regulatory, and contractual obligations.

How We Share Your Information

We do not sell personal information for monetary compensation. We also do not rent or trade personal information.

We share information only under the following conditions:

• Client & Candidate Matching: Relevant candidate profiles and professional qualifications are shared with potential client organizations for placement and evaluation purposes.

• Service Providers and Technology Partners

  We use third-party service providers to operate our website, manage business and recruiting relationships, analyze website performance, communicate with visitors, and provide our staffing services. Depending on how you interact with IBEX, these providers may process identifiers, contact information, professional information, website activity, device information, and other information described in this Privacy Policy.

  These providers may include:

  • Customer relationship management and marketing providers: We use HubSpot to host portions of our website, manage forms and inquiries, maintain client, prospect, and candidate records, send communications, and measure engagement with our website and emails.
  • Website analytics and tag-management providers: We use Google Tag Manager to manage certain website technologies. Tags deployed through Google Tag Manager may collect information about website visits, device characteristics, referring pages, and interactions with our website. Google Tag Manager is a tag-management tool; the specific information collected depends on the analytics, advertising, or other tags activated through it.
  • Scheduling and communications providers: We may use calendar scheduling, videoconferencing, telephone, email, and messaging platforms to communicate with clients, prospects, and candidates.
  • Recruiting and applicant-management providers: We may use recruiting platforms, job boards, professional networks, assessment providers, reference-checking services, and background-check providers to source and evaluate candidates.
  • Hosting, security, and IT providers: We use service providers that support website hosting, cloud storage, cybersecurity, system administration, data backup, and other technical operations.
  • Professional advisers and operational contractors: We may share information with attorneys, accountants, consultants, and contractors when reasonably necessary to operate our business or meet legal and contractual obligations.

  We disclose information to these providers only as reasonably necessary for them to perform services on our behalf or as otherwise described in this Privacy Policy. Providers may process information in the United States, the Philippines, and other countries where they or their subprocessors operate.

  Where required, we use contractual, technical, and organizational safeguards designed to protect personal information processed by our service providers.

• Legal & Regulatory Requirements: Disclosure required by law, subpoena, court order, or to protect the legal rights, safety, and security of IBEX, our clients, or the public.

Data Security & Retention

We implement appropriate technical and organizational measures (including encryption, access controls, and secure multi-factor authentication) to safeguard personal data against unauthorized access, loss, or alteration.

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, manage business relationships, resolve disputes, and maintain compliance with statutory retention laws.

Cookies and Similar Technologies

We use cookies and similar technologies, including pixels, tags, scripts, local storage, and web beacons, to operate our website, remember visitor preferences, understand how visitors use the website, measure performance, and support our communications and marketing activities.

A cookie is a small data file placed on your browser or device when you visit a website. Some cookies are necessary for the website to operate, while others support functionality, analytics, or advertising.

We may use the following categories of cookies:

• Necessary Cookies. These cookies are required for core website functionality, security, fraud prevention, form operation, network management, and the storage of your privacy preferences. Because the website may not function properly without them, necessary cookies generally cannot be disabled through our cookie-preference tool.

• Functionality Cookies. These cookies allow the website to remember choices you make and provide enhanced functionality, such as remembering preferences, supporting forms, or improving your experience during a return visit.

• Analytics Cookies. These cookies help us understand how visitors find and use our website. They may collect information such as pages viewed, links selected, referring websites, approximate location, browser type, device type, and the date and duration of a visit. We use this information to measure traffic, improve website performance, and understand which content is most useful.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access & Portability: Request access to the personal data we hold about you.

• Correction & Deletion: Request corrections to inaccurate information or request the deletion of your personal data.

• Opt-Out: Unsubscribe from promotional email communications at any time using the link provided in our emails.

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

• Company: IBEX Staffing Solutions

• Website: goibex.it

• Email: Info@goibex.it