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About Ibex

IN LESS THAN 30 SECONDS, here's what you need to know.

Ibex is a tech talent solutions provider, led by IT service industry veteran Alex Joy, focused on remote, contract-based resources — an experienced, proven talent pool with the skills to help you meet your technological goals.

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01 // THE SHORT VERSION

Talent, proven.

Ibex provides an experienced, proven IT talent pool with the resumes and skills required to help you meet your technological goals. Our resources maximize the efficiency of your IT labor budget, provide cost-flexibility and labor-scalability — all without compromising the quality of the user experience.

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02 // WHAT MAKES US DIFFERENT

A great experience starts with great people.

What sets Ibex apart from any other staffing firm or BPO: we believe a great experience starts with great people who understand how to deliver it.

Industry Veterans

Our team is made up of IT service and staffing industry veterans who understand urgency and know what's expected at the highest levels of tech teams.

We Respect Your Time

We will never waste your time at any point — from our first conversation to after you've onboarded your first Ibex resource.

Talent That Fits

We provide talent that knows how to do the job and works well within your existing team, not outsiders who need hand-holding.

Proven Track Record

Across our founders we hold a combined 30 years of IT and staffing experience, building successful IT organizations from the ground up — so we can augment your team wherever gaps exist.

03 // OUR FOUNDING IDEA

The customer must come first.

We know that statement can sound cliché — but our founders all came from businesses that, over time, transformed from customer-focused organizations into revenue-focused ones. They lost track of what really mattered to the customer, and forgot how they became successful in the first place: by establishing relationships at the individual level and developing them over time.

We believe the best way to grow our business is by showing each customer that we deliver top-tier service every day. The work speaks for itself, and word spreads.

Finding a partner committed to your success in a cost-effective, time-sensitive way isn't easy — and we're dead set on proving what we can provide in both the short and long term. Across our founders we hold a combined 30 years of IT and staffing experience, with the track record of building successful IT organizations from the ground up. We can promptly and effectively augment your existing staff with exceptional talent wherever gaps exist.

04 // WHO WE WORK WITH

Our ideal customers.

Our focus is to serve the MSP market and the unique challenges that MSPs face when trying to find elite talent. Ibex provides value to MSPs of all sizes – from single person shops bolstering off-hours support to an entire fleet of engineers working to complete a 6-month long project.

Primary Focus

Managed Services Providers

Where Ibex delivers extraordinary value across the entire workforce.

Also a Great Fit

Any team that builds

If you run an internal IT team or build software of any kind, we have resources that can help — from a single off-hours hire to a full sprint crew.

Tech-forward industries like these are firmly in our focus, because of the extraordinary value Ibex can provide across their entire workforce.

Alex Joy, Founder & CEO of Ibex Staffing Solutions
05 // WHO IS ALEX JOY
Hire great talent, treat them as you'd want to be treated, and they'll do their best work for the customer.
Alex Joy Founder & CEO, Ibex Staffing Solutions

Alex is an IT industry veteran who has served in technical, project management, managerial, and leadership roles across a nearly two-decade career. A college dropout turned self-taught systems engineer and field technician, he joined a Boston-area MSP and evolved through numerous roles — eventually serving as CEO of that then nation-wide MSP, with 300+ employees and hundreds of clients across the country.

Throughout his career he was a fervent believer in exceptional service through an employee-first mindset. That same mindset is what brought Alex to launch Ibex Staffing Solutions — where his passion for identifying and fostering talent could be combined with his love of building long-standing relationships with partners and customers.

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