About Ibex
In less than 30 seconds,
here is what you need to know about Ibex:
Ibex is a tech talent solutions provider, led by IT service industry veteran Alex Joy, with decades of experience, focusing on remote contract-based resources. Ibex provides an experienced, proven IT talent pool with the resumes and skills required to help you meet your technological goals. Our resources will maximize the efficiency of your IT labor budget, provide cost-flexibility and labor-scalability, all without compromising the quality of the user-experience.
What makes Ibex different than any other staffing firm or BPO?
Ibex believes that a great experience starts with great people that understand how to deliver that experience.
Ibex believes that a great experience starts with great people that understand how to deliver that experience. Our team is comprised of IT service and staffing industry veterans that understand urgency and know what is expected at the highest levels of tech teams. We will never waste your time at any point in the process, whether it be our first conversation or after you’ve completed your onboarding of your first Ibex resource. We will provide you with the talent that knows how to do the job and will work well within your team.
Ibex Staffing Solutions was founded on the idea that the customer must come first.
We know that this statement can be seen as cliché, but our founders all came from former businesses that over time transformed from customer-focused organizations into revenue-focused organizations. Over time, these organizations lost track of what really mattered to the customer and forgot how they became the successful companies that they were; establishing relationships at the singular level and developing those relationships over time.
We believe that the best way to develop our business is by showing each of our customers that you can provide top tier service each day and that the work will speak for itself and word will spread.
Finding a business that is committed to your success in a cost effective, time-sensitive manner is not an easy task and we are dead set on showing you what we can provide in the short and long term. Across our founders, we have a combined 30 years of IT and staffing experience and the knowledge and track record of building out very successful IT organizations from the ground up and can very promptly and effectively augment your existing IT staff with exceptional talent wherever any gaps exist.
Who are our ideal customers?
In general, if you have an internal IT team or if your company builds software of any kind, we have resources that can help you.
Ibex can provide value to tech teams of all sizes, whether you need a single resource to help bolster off-hours support, or an entire fleet of developers to aid in finishing a sprint. With that said, tech-forward industries like SaaS, FinTech, Cloud, MSP / MSSP are firmly in our focus because of the extraordinary value that Ibex can provide across their entire workforce.
Who is Alex Joy?
Alex Joy is an IT industry veteran, who has served in technical, project management, managerial and leadership capacities over the course of his nearly two-decade long career in the IT field. Alex is a college drop out who became self-taught as a systems engineer and field technician, eventually joining an MSP in the Boston area where he evolved his role in numerous capacities throughout his tenure. Alex eventually served as the CEO of this then nation-wide MSP, with more than 300+ employees and hundreds of clients all over the country being supported by him and his great team.
Throughout his career and as CEO, Alex was always a fervent believer in providing exceptional service to his customers through an employee-first mind set. He understood that if you hire great talent and treat them as you would want to be, they will do their best work for the customer. That same mindset is what brought Alex to launch Ibex Staffing Solutions, where his passion for identifying and fostering talent could be combined with his love of building long-standing relationships with partners and customers.
